Terms & Conditions
Welcome to Team Curetherapist by Dr. Mayuri (“we,” “us,” “our”). These Terms and Conditions govern the use of our physiotherapy services, website, and other offerings. By accessing our services, you agree to comply with these terms.
Definitions
- Patient/User: Any individual availing of our physiotherapy services.
- Service Provider: Our team of qualified physiotherapists and healthcare professionals.
- Website: The official platform of Team Curetherapist by Dr. Mayuri.
Scope of Services
We provide physiotherapy treatment at home, clinics, and other locations as per availability. Our services include:
- Orthopedic, neurological, and geriatric physiotherapy
- Post-surgical rehabilitation
- Pain management
- Personalized treatment plans
- Teleconsultation services (if applicable) for assessment and guidance
Medical Disclaimer
Our services complement medical care but do not replace medical diagnosis, treatment, or surgical interventions prescribed by licensed medical doctors.
Booking & Appointments
- Appointments can be scheduled through our website, phone, or direct consultation.
- We recommend booking in advance for better service availability.
- Patients must provide accurate personal and medical information for proper assessment.
Cancellation & Refund Policy
- Cancellation: If you need to cancel an appointment, inform us at least 24 hours in advance to avoid cancellation fees.
- Rescheduling: We allow rescheduling based on therapist availability.
- Refunds: Refunds (if applicable) will be processed within 7–10 business days via the original payment method. Consultation fees and certain services may be non-refundable.
Patient Responsibilities
By using our services, you agree to:
- Provide complete and truthful medical history.
- Follow the therapist’s advice and prescribed exercises.
- Notify us about any health condition changes.
- Make timely payments for services received.
- Treat our staff with respect. Any form of harassment, abuse, or non-compliance may result in service termination.
Payment & Pricing
- Service charges are communicated before booking.
- Payments must be made through approved methods (cash, UPI, bank transfer, etc.).
- Prices listed are inclusive/exclusive of applicable taxes (as specified).
- Late payments may incur additional charges.
Limitation of Liability
- Our therapists provide professional treatment based on medical guidelines. However, we are not liable for any adverse effects arising from incorrect patient disclosures or non-compliance with treatment plans.
- We do not guarantee specific treatment outcomes, as progress varies for each patient.
Confidentiality & Data Protection
- All patient data is handled with strict confidentiality.
- Personal information will not be shared with third parties except for medical referrals, insurance claims, or legal obligations.
- Refer to our Privacy Policy for details on data handling.
Indemnification Clause
Users agree to indemnify and hold Team Curetherapist by Dr. Mayuri harmless against any claims, damages, or losses arising from their use of our services.
Force Majeure Clause
We are not responsible for service disruptions due to events beyond our control, such as:
- Natural disasters
- Government-imposed lockdowns
- Strikes or other emergencies
Termination of Services
We reserve the right to:
- Discontinue services in case of misconduct, non-cooperation, or violation of these terms.
- Refuse service to individuals engaging in fraudulent activities.
Governing Law & Dispute Resolution
- These terms are governed by the laws of India.
- Any disputes shall be resolved through mediation first. If unresolved, legal proceedings will be conducted in the appropriate courts.
Amendments to Terms
We may update these Terms and Conditions periodically. Changes will be posted on our website, and continued use of our services implies acceptance.
Contact Information
For inquiries or complaints, reach out to:
Curetherapist Support Team
Email: hello@curetherapist.com
Phone: +91 7017911880